Q. When can I get the price?


A: We usually quote within 24 hours after we got your inquiry. If you are very urgent to get the price, please call us or inform us in your email. 


Q. How can I get the accurate price?


A: There are some basic specs we need to know for price calculate including CAD, CAM, CAE, Pro-E, UG, Soild works, Moldflow, CATIA, PDF Etc.


 Q. Do you accept the OEM?


 A: OEM is welcome. We can custom the goods according to your design. 


Q. What is the shipping?


 A: By Express (FedEx, UPS, DHL, TNT, EMS, etc...), By Air, By Sea.


Q. How do I pay for the order?


 A: The common payments are T/T(Telegraphic Transfer), Western Union, Paypal or Alibaba Trade Assurance.


Q. I have an idea for a new product, but don't know if it can be manufactured. Can you help?


A: Yes, it is our pleasure to work with potential customers to evaluate the technical feasibility of your idea or design, and we can advise on materials, tooling and so on.


Q. What are the advantages to having my parts manufactured locally?


A: Eternal can offer quick reaction times to any changes in specification, batch size or material. We can ship small or large quantities to accommodate unforeseen changes in demand.


Q. My components have already been developed on CAD. Can you use the drawings?


A: Yes, DWG, DXF, IGES, Solidworks and Rhino files can be used to generate quotes, models and mould tools.



If you have any questions about products, please contact us.